This can happen even if you have disabled USB drives as possible boot devices in BIOS. Plug in each device one by one, restarting each time, to isolate which is causing the problem. If your computer starts normally, try reconnecting the USB devices after Windows loads. Disconnect any USB devices other than a wired keyboard and wired mouse. ![]() The first thing to check is whether you have a USB flash drive or USB hard drive plugged in, or any type of USB dongle, perhaps for a cordless mouse or keyboard. ![]() The computer may or may not start successfully in Safe Mode. The black screen might include a blinking cursor, usually in the upper left corner of the screen, or a mouse pointer in the middle of the screen. ![]() The frustrating black or white screen problem can happen on Windows XP, Windows Vista or Windows 7, and it may happen intermitently. If your Windows computer stalls at a black or white screen at startup, these steps could help get your computer going again.
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